FREQUENTLY ASKED QUESTIONS
We strive to provide accurate and up-to-date product images. However, slight variations in color or minor details may occur depending on the manufacturer’s revisions. For any specific concerns, please contact us before placing your order, and we’ll be happy to clarify any details or provide additional photos.
- Check your email: If you purchased online, the sales receipt might have been sent to your email address used for the purchase.
- Contact Ioussaidene Medical Equipments: If you cannot find your receipt elsewhere, you can contact Ioussaidene Medical Equipments directly for assistance. They might be able to locate your receipt based on your order information.
We offer a hassle-free return policy for most items within 07 days of purchase.
To initiate a return, please refer to our Return Policy page for detailed instructions and a return form. Be sure to repack the item securely in its original packaging and include all paperwork.
Yes, we regularly update our inventory and try our best to restock popular items as soon as possible. You can click on the “Notify Me” button on the product page to receive an email notification once the item is available again. Alternatively, contact us directly to inquire about specific restock timelines.
We currently ship orders to all major European and African countries.
Please refer to our Shipping & Delivery page for a complete list of supported countries and specific shipping charges based on your location.
